Welcome to JoyArtisan.pk!

By browsing and shopping on JoyArtisan.pk, you agree to our terms and conditions. These terms outline the rules for using our website and services:

Account Creation:

You may be required to create an account to place an order. Ensure that the information you provide is accurate and up-to-date.

You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

Order Confirmation:

All orders are subject to availability and stock confirmation. Once your order is placed, you will receive an Order Confirmation Email.

In case of unavailability or issues with your order, we reserve the right to cancel or modify the order. A full refund will be issued in such cases.

Payment:

Payments for orders must be made using one of our accepted payment methods. Once payment is received, your order will be processed.

We use secure payment gateways to process your payments and ensure the security of your financial information.

Product Pricing:

All prices are listed in PKR and are inclusive of applicable taxes. Prices may change without notice, but any price changes will not affect orders already placed.

Refund and Returns:

Due to the perishable nature of our products, we do not accept returns. However, if there is a defect or issue with your order, please contact us immediately for a resolution.

Refunds will only be issued in the case of an incorrect or damaged order, and must be requested within 24 hours of delivery.

Product Availability:

We try our best to ensure the availability of all products on the website. In case a product is out of stock, we will notify you via email and offer an alternative or refund.

Intellectual Property:


All content on JoyArtisan.pk is the property of Joy Artisan or its affiliates. You may not reproduce, distribute, or modify any content without explicit permission.

Limitation of Liability:

JoyArtisan.pk is not liable for any indirect or consequential loss arising from the use of our website or services. Our maximum liability is limited to the value of your purchase.

Amendments to Terms:

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and by continuing to use the website, you agree to the revised terms.

Governing Law:

These terms are governed by the laws of Pakistan, and any disputes will be resolved within the jurisdiction of Karachi.